FAQ

Do you sell jewelry directly?

No. Lumora is a curated discovery guide. Every necklace featured on our site links out to Amazon, where the actual purchase, payment, and shipping are handled by Amazon or its third-party sellers.

Why don’t you show prices?

Prices on Amazon change frequently and vary by size, color, and stock availability. Rather than display outdated or inaccurate prices, we let you see the current, accurate price directly on the product page after clicking through.

Is moissanite the same as a diamond?

No, moissanite is a distinct gemstone, originally discovered in meteorite fragments and now lab-created for jewelry. It has its own unique brilliance and fire, often described as even more sparkly than a diamond, and is significantly more affordable.

How do I place an order?

Click any product on Lumora to be taken to its listing on Amazon, where you can select options like size or metal color, add it to your cart, and check out securely through Amazon’s own platform.

What is your return policy?

Since all purchases are completed on Amazon, returns and exchanges are handled entirely by Amazon and the selling merchant according to their own policies. Please refer to the return information on the product’s Amazon listing or contact Amazon Customer Service.

Do you earn money from the links on this site?

Yes. Lumora is a participant in the Amazon Associates Program. When you purchase through one of our links, we may earn a small commission at no extra cost to you. See our Privacy Policy and About page for more detail.