Lumora does not ship, warehouse, or handle any products directly. Every necklace featured on our site is sold and fulfilled by Amazon or one of its third-party sellers, so shipping and returns are managed entirely through Amazon’s own systems.
Shipping
Shipping costs, delivery estimates, and carrier information are shown on each product’s Amazon listing before you complete your purchase. Amazon Prime members typically qualify for free, expedited shipping on eligible items.
Returns & Exchanges
Return windows and conditions vary by seller and are stated on each product page on Amazon. In most cases, items sold and shipped by Amazon can be returned within 30 days of delivery. For items sold by third-party sellers, check the specific seller’s return policy on the listing.
Need Help With an Order?
Because we do not process payments or fulfill orders, we’re unable to look up order status or issue refunds. Please visit Your Orders on Amazon or contact Amazon Customer Service for help with an existing purchase.